Why new Apple e-book format will ‘screw’ America’s libraries: Any chance the DPLA will wake up?

imageEarlier I warned that the new Apple e-book format would jack up costs—it isn’t true ePub. And libraries are among the victims.

Now Peter Brantley at the Internet Archive has a first-rate post, at PWxyz, on some specific outrages of iBooks Author, and he himself uses the word “screw” (not the first time circumstances have justified its use here).

Hello, Digital Public Library of America? Just how much do you care about the Tower of eBabel and the related conversion and lock-in costs? Read Baldur Bjarnason for still more details.

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Novel helped young thief turn into judge: Case history for library system in Rockford, Illinois, to consider in mapping out e-book plans

imageOlly Neal was a hell-raiser of a teenager and a habitual shoplifter. He applied his talents to stealing a book from his high school library—a novel with a sexy lady on the cover.

Mildred Grady, a teacher-librarian, spotted him. But she was savvy enough not to let him know at the time, and Neal himself didn’t tell classmates he was committing the sissy act of reading a novel, The Treasure of Pleasant Valley, by Frank Yerby. He later stealthily returned the book to the shelf. Magically—credit Grady—other Yerby books began to show up in the same spot. Vindicating the theory that easy literature can be a gateway to the complex, Neal would go on to appreciate not just newspapers and magazines but also fiction from Albert Camus.

Today Neal isn’t a criminal; rather, an appellant court judge in Arkansas—eager to talk up the transformative power of books. Enjoy the StoryCorps recording. The picture below shows Judge Neal with his Ph.D. daughter, who, indirectly, through her father, has likewise benefited from Grady’s dedication and ingenuity.

imageSo what are the lessons here? Exactly what does this have to do with LibraryCity.org’s persistent calls for a well-stocked national digital library system for the entire country, not just the scholarly and cultural elites? And could the Neal story be especially timely for Rockford, Illinois? Rockford laudably proposes to digitize its cash-strapped public library system but may shortchange the disadvantaged, many of whom lack the right gizmos to enjoy e-books. Should the Neal story count in the Rockford controversy? Definitely. And here’s why.

Nicholas Kristof, the New York Times columnist, correctly noted how the right teacher could turn students’ lives around. But so can just the right books, and not only classics and textbooks (regardless of all the ballyhoo about Apple’s textbook software). We need to get popular nonacademic books out there, too. And with the right gadgets and Internet connections and technical and other support for low-income people, e-books would be an economical way to multiply the number of titles that matched disadvantaged students’ exact needs and interests. I  most emphatically do not want ethnic or racial quotas for library collections. But in Neal’s case, it perhaps helped that Yerby, too was an African-American even if—judging by Treasure’s cover, at least—the novel seems mainly about white people and he might not even have known the race of the author. Writers’ backgrounds at times can influence how they see the world, all the more reasons to serve individual readers in keeping with the laws of library science, as well as strive for diversity.

imageIn other situations, students might cherish e-books written by local novelists mentioning neighborhoods and landmarks already dear to them. With familiar subject matter, a good book can more easily win over a reader.

The mere existence of the right books for individual students, of course, isn’t enough. Whether it’s authors’ posters on the wall or friendly nudges from dedicated teachers and librarians and parents, students need to know that books count. And a national digital library system could offer easy-to-use digital catalogs to direct students to the electronic and paper titles matching their exact needs and interests. Amazon isn’t localizing sufficiently or nurturing writers at the local level, including those who could appeal to K-12.

Here’s an opening for the Harvard-based Digital Public Library of America initiative, which, at least so far, has played up the library needs of the elite more than those of the nation at large. I’d actually like to see two separate but closely intertwined and universally accessible national digital library systems, one for academics and one for other Americans, so that the needs of people like Olly Neal won’t get lost in the shuffle. Give them the books and they’ll respond, or at least enough to make it worthwhile.

imageConsider all the benefits, beyond the absence of fines since e-books can self-expire. Whether on a tablet or a smart phone, you can read an e-book without anyone else being the wiser—either about the nature of the book, or the fact that you’re reading a book, period. The embarrassment factor is no small reason why so many teenagers, especially males, and especially members of some minority groups, don’t read or discuss books. Very much to the DPLA’s credit, its organizers want a highly interactive approach, and I can see a national digital library system as one way for students at tough schools to reach out virtually to people more open to literature. And let’s not neglect the parents, either, or even the grandparents; here’s to a genuine family-literacy approach serving all generations, from toddlers on up! Remember, parents  are most kids’ role models! That’s what I had in mind in the early 1990s when I was proposing a national digital library system for all, a concept endorsed in two “On the Right columns” by my political opposite, William F. Buckley Jr. (the image above shows one of the columns, as published in the Washington Times). But certain policymakers and academics (not all of them) so far seem to care more about a library strategy for the elite as opposed to the universal approach that WFB so much preferred.

While the DPLA is exploring the possibility of including recent books in its collections, older ones are currently its main focus, not surprising, given that a Harvard historian started the initiative. Actually we need balance—between the old and the new, between classics and popular contemporary titles. The Treasure of Pleasant Valley falls somewhat in between in vintage. The book first appeared in hardback and paperback in 1955 or almost six decades ago. When America’s copyright laws were friendlier to libraries, the copyright would have expired, but Congress over the years has legislated with content-providers rather than the public at large in mind. Most likely—I haven’t researched the issue—Treasure is not yet in the public domain. And what about more recent books, the kind most meaningful to many young people? If we’re to have long copyright terms (I personally think they should be shortened), that is all the more reason to create a national digital library system that would fairly compensate authors and publishers while at the same time making the right books available to today’s Olly Neals in digital format. Treasure, as far as I know, is not digitized yet. Given its proven value, it should be an e-book online legally and for free without any need to “steal” either atoms or electrons.

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Low-income people vs. e-books? Illinois controversy shows why the Harvard-based e-library initiative must not downplay nonelite’s needs

Welcome, Rockford visitors! Also check out Novel helped young thief turn into judge.D.R.

The e-book debate in Rockford, Illinois, was bound to happen somewhere.

And, as a way of spotlighting the need for a national digital library system for all Americans, not just the affluent, I’m glad it did.

The local NAACP and others in Rockford are protesting the local library system’s tentative proposal to spend about a quarter of its $1.19-million collection budget on e-books. And I can understand the anger of low-income people who fear they’ll lack the resources to enjoy the digital books. Exactly! Local and national organizations should complain to the library trustees—contact information is here—before the meeting set for 5:30 p.m. Central Time on Monday, January 23.

image“The library would only purchase print in the event that no digital version is available for a needed item,” officials propose. Reportedly the goal would be for 95 of 100 books to be digital, and most librarians would lose their jobs.

Making 50 Kindle e-readers available by spring for loans—the solution the library system has in mind, according to a report in American Libraries—won’t be enough. The number is pathetically small. About 27 percent of Rockford’s 153,000 people live in poverty by one 2009 estimate, and about half the African Americans and Hispanic and Latino people there do. At 34 percent, Rockford’s child poverty rate is said to be the highest of Illinois’s ten biggest cities. Complicating matters for low-income users is that a library patron who finally can borrow a Kindle might not be able to enjoy an e-book that he or she wants, because it, too, has people waiting for it. Depends on how many simultaneous checkouts are allowed. But that still leaves open other issues, such as the fact that some vision-impaired patrons may not find that the Kindles offer enough contrast between the background and the text. On top of that, some big publishers such as Simon & Schuster do not even let public libraries lend out their e-books.

imageI’m not in Rockford and don’t know all the facts there. But the envisioned 50-Kindle scenario reminds me of the current deficiencies of many American libraries, where kids from the wrong side of the tracks can enjoy only limited time on PCs. Computer lines, real or virtual, are great for making budget arguments for libraries, but they’re oh so lousy for the young people and others who depend on the machines, whether for e-books or Internet access.

Alas, Rockford’s local e-book issues can’t be separated from the need for a well-stocked national digital library system serving the entire country, not just the upper socio-economic groups. With all expenses considered, libraries often are paying more for each e-book than they should, and quite logically, skeptics worry about recurring costs. The best solution would be a national digital library system with enough leverage to bargain fairly but effectively with publishers while respecting traditional library values. I’d also recommend that publishers and libraries spend less time fighting the copyright wars and more time fighting for library budgets at all levels of government. The more library books and other media available via libraries, the less of a piracy problem.

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Ten ‘musts’ for an e-library ecosystem—to fight off bullying by content-providers and respect traditional library priorities

Libraries will lose out to profit-crazed publishers and other content-providers unless they can offer something back—beyond their current audiences. Penguin‘s refusal to provide new audiobooks to libraries is just part of an ugly pattern of bullying from the commercial side. Another, of course, is HarperCollins’ requirement that libraries loan an e-book no more than 26 times without paying for more reads.

TheVerge’s Josuah Topolsky on Amazon’s Fire

How to respond? Earlier I proposed a library-friendly ecosystem for the creation, distribution, and popularization of e-books and other content of value to both the general public and specialists. I want library items for typical patrons to be as tempting and easy to download as anything from Amazon in the era of the Kindle Fire and similar machines. Mind you, national digital library systems should be extremely open to alliances with the commercial side and appreciate the risk-taking of publishers and others. But to regain lost bargaining power, libraries urgently need to establish their own ecosystem, not just rely on infrastructure and distribution controlled by for-profit corporations. May the day come when more publishers can cherish library-orignated content! Not to mention the possibility of revenue from library-linked stores and rental services. Otherwise the Shatzkin scenario, the death of public libraries, may eventually be reality.

Does this mean libraries should merely imitate Amazon or Google or those companies’ rivals? Certainly not, regardless of Amazon’s brilliant, seamless approach that makes e-books widely available in many different ways. With library values and ethics in mind, as well as new criteria related to usability and aesthetics, I’ll offer ten musts for a library ecosystem online. I’ll welcome suggestions for the “must” list. Also bear in mind that I have not prioritized all the items, even though “freedom” and “privacy” should come first.

1. Freedom to read what you want, in line with Richard Stallman’s thoughts and many others’.

2. Privacy. In the 1990s, in an earlier library vision much refined since then, I called for e-book vending machine that accepted greenbacks and anonymous digital money. I take it for granted that Washington and power elites elsewhere will try to violate the privacy of library users, so we need alternatives. Richard, of course, has long held similar concerns.

3. Convenience, including the benefits of technical standards, so that works can be enjoyed on a variety of systems and are not tied to the standards of any one company. National digital library systems should not be in the hardware business in the fullest, most direct sense. But with potential collaborators such as the International Digital Publishing Forum, they should issue voluntary standards for software and hardware and help point users to products that would work smoothly with the library ecosystem—not just for text but also multimedia. National library systems could team up with collaborators such as One Laptop Per Child to develop reference designs that commercial vendors could adapt for their own purposes. The more hardware vendors involved, working on convenient-to-use hardware, the less easily the DRM interests can impose their will on the rest of the world.

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Apple e-textbook tools to jack up education and hardware costs ultimately? And could the DPLA help offer an alternative?

Tweaked. See update at the end.

While the Digital Public Library of America has been fixated on arcane library-and-museum concerns, Apple is unveiling an e-book creation tool that might lock in some teachers and students.

Very possibly the new multimedia tool may ultimately jack up costs somewhat in K-12 and elsewhere. This could happen via more expensive books and perhaps more justification for premiums on Apple hardware. Textbooks created with the new tool, called iBooks Author, will let students rotate and explore 3D objects, among other features. That’s good. But iBooks Author comes with gotchas.

–Charge for a book created with iBooks? You may legally distribute it only through iTunes or Apple’s bookstore. That could affect some textbook prices.

–And the creation tool will run only on Macs. No luck if you use  GNU/linux  or Windows.

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Planned post delayed—we’re closed today for Washington-related preventative maintenance

SOPA-PIPA would be a PITA even for those of us who respect copyright laws. Hence a little preventative maintenance to register LibraryCity.org’s objections.

Update, January 19, 2012: I was delighted to see the DPLA’s advocacy site black out as part of the SOPA-PIPA protest. The delayed post from LibraryCity.org will appear by noon EST today.

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WaPo article on e-book crunch at public libraries is must-read for DPLA Tech Aspects Workstream members and others

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Both at LibraryJournal.com and LibraryCity.org, I’ve reminded the Digital Public Library of America that it needs to serve public library users well, not just the academic variety.

That’s been my goal since the early 1990s when I first proposed a national digital library system well integrated with local schools and public libraries. Nowadays I actually favor two separate but tightly intertwined systems, one public, one academic, since many of their priorities so starkly differ.

Over the weekend, the Washington Post published a must-read for DPLA leaders and others: As demand for e-books soars, libraries struggle to stock their virtual shelves.

“Want to take out the new John Grisham?” wrote Staff Writer Christian Davenport. “Get in line. As of Friday morning, 288 people were ahead of you in the Fairfax County Public Library system, waiting for one of 43 copies. You’d be the 268th person waiting for "The Girl With the Dragon Tattoo," with 47 copies. And the Steve Jobs biography? Forget it. The publisher, Simon & Schuster, doesn’t make any of its digital titles available to libraries.” As I write this, the e-book piece is the most popular local article on the Washington Post Web site.

Here’s my very friendly suggestion for the DPLA. Get hopping on this issue before others—either OverDrive, 3M, other private companies, or rival nonprofits—preempt you. The DPLA already knows about it. But now the media and public are starting to wake up.

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The hotspot strategy: Cost-justifying free tablet computers for low-income library users

imageJust one percent of people receiving healthcare in the poverty-and-crime-afflicted city of Camden, NJ, account for 30 percent of costs. But a New Yorker article, a year old but still highly relevant, tells how Camden may become “the first American community to lower its medical costs.” The not-so-secret sauce could be the hotspot strategy, adapted from policing theories that call for special priority for high-crime areas, based on geo-linked statistics and other trends.

imageDoctors in Camden are focusing more than before on the sickest people and encouraging patients to seek early treatment and be monitored more closely. Kudos to Dr. Jeffrey Brenner of the Camden Coalition of Healthcare Providers, the family physician and medical activist behind so many of the changes.

Similarly, other healthcare experts are homing in on corporate employees with chronic health problems, and email is among the means of communications.

imageIs the hotspot strategy of potential use to America’s public libraries, with help from tablet and Internet technologies? Absolutely. I’ve suggested that low-income families receive tablet computers from which they could read to children (in addition to using paper books–as a gateway drug, so to speak). They same free tablets could work for multimedia instruction on topics ranging from prenatal nutrition to childcare in general. I can even envision Skype-style video being used in many cases instead of e-mail—to help reinforce traditional face-to-face rapport between patients and healthcare providers (and librarians and others). Keep in mind the billions of healthcare dollars squandered in the U.S. because patients didn’t understand or ignored physicians’ orders, whether prescription-related or not.

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Toward an e-library ecosystem: Public libraries will screw themselves if they don’t learn from Amazon’s comprehensive ‘seamless’ approach

Video by Lisa Gade of Mobile TechReview, another Fire fan.

Update, Jan. 19, 2012: Here.

How long would I keep my Kindle Fire tablet? I’d bought it mostly just to stay in touch with popular e-book tech.

The Fire is hobbled with onerous digital rights management, favors a proprietary e-book format, and in certain ways is just a cash register for Amazon. Regardless of the millions of Kindles purchased over the holidays, many reviewers hate it.

Amazon’s actual hardware isn’t that great for the money if you compare the Fire with the not-so-locked wares from my favorite Chinese tablet store. I sold my Fire on eBay to a telecommunications engineer in Belarus.

But guess what? Having suffered a soul-wrenching case of seller’s regret—and finding that Alexandr still hoped for a deal regardless of a tiny scratch I belatedly found on the screen—I ordered another Fire.

I did so mainly because of the ecosystem that came with the Fire. Via the carousel of images at top of the home screen, I can move almost instantly from a page of a Vonnegut biography to the scene I was watching in a Woody Allen movie. As a K-12 machine, the Fire might actually be a disaster for some young readers, given the opportunities for distraction. But school-friendly versions of the same machine could limit recreational time and address other issues.  Meanwhile it helps that the Amazon has significantly improved the Kindle e-book app to give me a greater selection of fonts than on my Kindle 3 WiFi model.

And library e-books? I can read many and perhaps most on my Fire (as well as on other Android-based machines, iPads, Macs and PCs, even if the Amazon applications for them aren’t as advanced as the Fire’s e-reader). I needn’t endure the limited font selection and other flaws of the mediocre e-book software from OverDrive, the company that more or less owns the public library market. In March 2011 I begged a nice OverDrive executive to arrange either for some heavier fonts or a way to boldface everything in a book. Adjustable line spacing would have been nice, too. He promised to follow up personally. But still no results. Nor is OverDrive working as smoothly as it could with vendors such as Bluefire to let them build downloading capabilities into their own applications.

Now some public librarians are looking to 3M as a savior, as their nonOverDrive, as their new place to store library-owned e-books without the high fees that OverDrive was insisting on.

I say, “Stop it! Build your own ecosystem and reach out to many companies as partners, not just OverDrive or 3M and friends. Use a true national approach with a coherent and comprehensive strategy encompassing everything from e-book standards to connectivity, both directly and through partners. Stop letting the vendors balkanize the public library world or try to dominate it, OverDrive fashion. Don’t let academic librarians at Harvard or elsewhere dictate to you, either, but do swap content  with them and share the infrastructure and partnership network and other resources, including a common technical organization, just so it’s responsive to public library needs. No need to roll over and die amid chants of ‘Libraries got screwed.’”

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Helping kids get going on e-books: The wrong approach could HURT them

E-books and a well-stocked national digital library system could be godsends for the family literacy—a point I’ve brought up in the past few weeks. But could part of this mean training for parents, so they teach their kids to e-read properly? Trying to get young children to read off e-books could harm them in some cases if parents don’t use the right techniques. Control-freaking could kill off curiosity. Same for e-books that force children to use them in a certain way.

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Tips for using e-readers in children’s book clubs: Attn. parents, libraries, and schools

imageIn my series on e-books for family literacy, I’ve emphasized the glories of human contact—as opposed to parents simply using e-books as babysitters.

Here’s a somewhat related example of the possibilities of E. In-person book clubs for kids. Recording a promotional YouTube for Sony, author Lori Gottlieb offered generic tips such as the need to round up kids with similar interests and then focus on those topics in the club. But she also threw in some e-book specific ideas such as use of the built-in dictionaries and annotation tools. I can see young students using paper equivalents, too, if they prefer—choices will vary. Same for the books themselves.

Many brands, not just Sony, offer dictionaries and other special e-capabilities. Interestingly, Kobo was recently selling some refurbished E Ink machines, with WiFi, for as little as $49 (catch: I don’t know if the Kobo’s dictionary will work with books not from the Kobo store). See photo below. The sale apparently is over now, but I wouldn’t be surprised if that is the price of new Kobos and some other readers in the next two years. Certainly virtual local book clubs and forums could augment the old-fashioned variety.

imageIs it possible that some government agencies and foundations out there would be interested in experimenting with the use of e-book-friendly book clubs, public domain books, and Creative Commons titles, and give-away readers to encourage students from poor families to avoid the usual summer reading slump—with encouragement from librarians or teachers? Perhaps some of the books could tie in with pop-culture hits or certain of the games that libraries use as teen magnets. Locally chosen and published titles, fit for young people, would be especially good. And talk about feedback opportunities! Grassroots book clubs could be a natural.

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On gadgets and gumption and a Forbes blogger’s myopia: You can’t just Google your way out of poverty. Lesson for the DPLA here?

imageCan you really Google your way out of poverty—no small issue when 146 million Americans are poor or at least in the “low income” category?

The Digital Public Library of America isn’t saying that, but so far, the DPLA has shown more interest in upper-level academic needs, such as better-than-Google reference tools, than in libraries as poverty fighters and life-improvers in general. The good news is that the DPLA is still in flux and has drawn some dedicated and well-meaning librarians into the fold. Moreover, Steering Committee Chair John Palfrey has a new incarnation ahead at a prep school, raising the possibility that the DPLA may become more sensitive to the needs of K-12 education even if one would never confuse Phillips Academy with the typical American high school.

imageWith the non-elite in mind, let me provide him and the DPLA’s other well-meaning people with ammunition in the form of a stunningly negative example of the risk of over-reliance on tech and insufficient interest in the people using it.

A freelance Forbes blogger named Gene Marks (photo) has sparked a firestorm of outrage over a post headlined If I Were a Poor Black Kid. He does mention non-silicon beings such as guidance counselors but blithely writes how he’d “become an expert in Google Scholar” and an eager user of Wikipedia and Project Gutenberg, among others. Problem is, how many low-income kids even know of the existence of Google Scholar? And countless other issues abound such as lack of constructive pressure from peers and parents. Simply put, kids need tools and inspiration and the resultant motivation

This is why I believe that the DPLA should not only address upper-level academic needs (essential!) but also work closely with local public libraries and schools and family literacy programs and systematically study such issues as the best e-book apps and hardware for early childhood education, as well as the popularization of traditional family literacy in the Internet era. Beyond the DPLA’s current resources and perhaps even the contemplated ones? Of course. But if the organization is calling itself the Digital Public Library of America, then it needs to think and act accordingly, striking alliances along the way to spread the work around. The inclusion of some good public librarians in the the DPLA’s Audience and Participation Workstream is progress. But at least as of now, the priorities of the DPLA’s tech side are still heavily weighted toward scholars, metadata nerds, and other library techies and not enough toward general societal needs. See why I think the DPLA should study Marks’s post for how-not-to purposes?

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